- Design Thinking is the grand design of innovation –without a well-designed and functioning organization, it is difficult to innovate effectively.
- Attendees will be able to work through the top tools and thought process required for design thinking.
- To provide participants with a comprehensive understanding of design thinking included in the certification exam
- To provide participants with the skills necessary to evaluate the best approaches for any given situation.
- Attendees will learn why design thinking is the critical first step in understanding customers.
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