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Legal Services

1. Legal Consultations

Service description:

Providing and responding to immediate and urgent legal consultancy for the Chamber's members and its stakeholders whether such consultations are written, via the telephone or e-mail or by approaching the Legal Services Department.

Process description:

A reply shall be given once a request for consultation has been received.

2. Seminars, projects, studies and workshops

Service description:

Seminars: The Department shall announce that a number of seminars will be held as part of its annual plan, declaring the topics of which will be the subject of the seminars and their timings.

Workshops: This is a specialized activity intended to improve the culture of a certain category or to conduct training on a skill, which shall be a part of the Department's annual plan or within its activity.

Preparing studies: on draft laws referred to the Department by appropriate entities, providing viewpoints, giving advice and making suggestions for the Chamber’s members and competent authorities in all fields associated with legal affairs as to industrial, commercial and economic aspects, including the introduction of proposals on the establishing economic projects in particular in a manner that would lead to revitalizing, streamlining and protecting trade and industry.

Process description:

A reply shall be given once a request for consultation has been received.

3. Complaints – Settling Disputes Amicably

Service description:

A financial claim; commercial fraud

Process description:

  1. Receiving the complaint and opening a relevant file;
  2. The file shall be considered by the responsible employee;
  3. A letter shall be sent to the respondent (the party against which the complaint has been lodged); and enclosed therewith shall be a copy of both the complaint and documents submitted by the plaintiff/claimant;
  4. The respondent shall be contacted and informed by phone that there is a complaint against him, affirming to the respondent that the complaint should be responded thereto and asking him to reply to the same within a week;
  5. Meetings shall be held between the claimant and the respondent in an attempt to bring viewpoints closer;
  6. In the event of reaching an amicable solution, the file shall be closed; and
  7. If the amicable solution cannot be reached, the claimant shall be advised to resort to the alternative solution; namely, the court.
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